Industry-Specific Solutions
Discover how Local Fellas transforms customer interactions for businesses like yours.
Appliance Repair
Local Fellas streamlines the appliance repair process, allowing customers to describe issues, schedule appointments, and pay for services—all through text messages.
Key Features
- ✅ Automated diagnosis questionnaires to identify common issues
- ✅ Integrated scheduling with technician availability
- ✅ Upfront cost estimates based on issue description
- ✅ Automated follow-ups and maintenance reminders
Sample Conversation:
Customer: My washing machine isn't draining.
Local Fellas: I'm sorry to hear that. To help, could you tell me the make and model of your washing machine? Also, is there any standing water in the drum?
Customer: It's a Whirlpool W1234. Yes, there's water in the drum.
Local Fellas: Okay. It sounds like it might be a clogged drain pump. We can schedule a technician to come out. Are you available tomorrow afternoon?
Customer: Yes, that works.
Local Fellas: Great. The service call fee is $75. We'll send you a confirmation and a link to pay shortly.