Terms of Service
Last Updated: April 3, 2025
1. Acceptance of Terms
By accessing or using the Local Fellas website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
2. Description of Services
Local Fellas provides AI-powered SMS services for retail businesses, including but not limited to order taking, customer information collection, payment processing, and appointment scheduling.
3. User Accounts and Responsibilities
To use certain features of the Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to:
- Provide accurate and complete information when creating your account.
- Keep your account information up to date.
- Notify Local Fellas immediately of any unauthorized use of your account.
- Be responsible for all charges incurred through your account.
4. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates any applicable federal, state, local, or international law or regulation.
- Use the Services to send unsolicited messages (spam).
- Use the Services to transmit any harmful or malicious code, such as viruses or worms.
- Attempt to gain unauthorized access to the Services or any related systems or networks.
- Interfere with or disrupt the Services or any other user's use of the Services.
- Use the Services to impersonate any person or entity.
- Use the service to collect or store personal data about other users without their express consent.
5. Payment and Fees
Fees for the Services will be as described on the Local Fellas website or as otherwise agreed upon in writing. Local Fellas reserves the right to change its fees at any time. You are responsible for paying all applicable taxes.
6. Intellectual Property
The Services and all content and materials included on the Local Fellas website, including but not limited to text, graphics, logos, images, and software, are the property of Local Fellas or its licensors and are protected by copyright and other intellectual property laws. You may not use any of this content without the express written permission of Local Fellas.
7. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. LOCAL FELLAS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
8. Limitation of Liability
IN NO EVENT SHALL LOCAL FELLAS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF LOCAL FELLAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LOCAL FELLAS'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO LOCAL FELLAS FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
9. Indemnification
You agree to indemnify and hold harmless Local Fellas and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Services or your violation of these Terms.
10. Termination
Local Fellas may terminate your access to the Services at any time, with or without cause, and with or without notice. You may also terminate your account at any time.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Province/State] and the federal laws of Canada applicable therein, without regard to its conflict of laws principles.
12. Changes to These Terms
Local Fellas reserves the right to modify these Terms at any time. We will post any changes to these Terms on the Local Fellas website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have questions about these terms, email us at contact@ebtechnologies.ca.