Privacy Policy
Last Updated: April 3, 2025
1. Introduction
EB Technologies Inc., through its Local Fellas service ("we," "us," or "our"), is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, business name, and address. We collect this information when you create an account, contact us, or use our Services.
- Customer Information: When you use our Services to interact with your customers, we may collect information about your customers, including their names, phone numbers, order details, and other information they provide via SMS. You are responsible for ensuring that you have obtained any necessary consents from your customers to collect and share this information with us.
- Usage Data: We automatically collect information about how you use our Services, such as the pages you visit, the features you use, the date and time of your access, and your IP address.
- Device Information: We may collect information about the device you use to access our Services, such as the device type, operating system, and browser type.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your activity on our website. See our Cookie Policy for more details.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide and maintain our Services.
- To process transactions and manage orders.
- To communicate with you, including sending you service-related messages, updates, and promotional materials.
- To personalize your experience and improve our Services.
- To analyze usage patterns and trends.
- To detect, prevent, and address technical issues and security vulnerabilities.
- To comply with legal obligations.
- To respond to your inquiries and provide customer support.
4. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect the rights, property, or safety of Local Fellas, our users, or others.
- With Your Consent: We may share your information with other third parties with your consent.
We do not sell your personal information to third parties.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may have the right to access the personal information we hold about you.
- Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You may have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction: You may have the right to request that we restrict the processing of your personal information.
- Objection: You may have the right to object to the processing of your personal information.
- Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have questions about this policy, email us at contact@ebtechnologies.ca.